Privacy Policy

Last updated: June 23, 2024

Avayda (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and managed when you visit or interact with our services through our website at https://avayda.ca (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect information about individual web pages or services viewed, referral websites or search terms, and your interaction with the Site.

We collect personal information directly provided by you, including name, email address, phone number, address, and payment information when you request our services or subscribe to our communications.

Mobile Messaging (SMS)

By opting into our SMS communications, you expressly consent to receive text messages from Avayda regarding our services, offers, and promotions. Consent to receive text messages is not a condition of any purchase.

  • Message & Data Rates Disclaimer: Message and data rates may apply. Please contact your carrier for more information.

  • Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

Opt-In and Opt-Out Procedures

  • To Opt-Out: Reply STOP to unsubscribe from SMS communications.

  • To Rejoin: Reply START to re-subscribe after previously opting out.

  • For Assistance: Reply HELP or contact us at info@avayda.ca or (855)-208-3470. 

Use of Personal Information

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your personal information to:

  • Provide our services to you.

  • Communicate with you.

  • Improve and optimize our services and the Site.

  • Screen for potential risk or fraud.

  • Provide you with targeted advertising and marketing (excluding SMS opt-in mobile data).

Sharing of Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other categories explicitly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the Text Message services.

Security

We implement reasonable measures to safeguard your personal information. However, no electronic storage or internet transmission method is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We reserve the right to update this policy periodically to reflect changes to our practices or for legal or regulatory reasons. Changes will be effective immediately upon posting to the Site.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: